• How long has the company been in business?
• What is the financial strength of the company?
• Can you provide names of clients who can attest to the strength of your organization?

Regulatory Standards:

• To which insurance regulatory body do you report?
• As a title insurer, can you provide assurances you are licensed to sell title insurance?

Claims Practice:

• What percentage of submitted claims does the insurance company actually pay?
• What is the average turnaround time to resolve a claim?
• Does the insurance company offer any flexibility in terms of how the customer would like to see the claim resolved?

Coverage:

• How broad is the coverage offered within the main policy?
• Is the title insurance company willing to underwrite known defects?
• What other value-added features are available, ie. Ability to defer all closing costs up to six months interest free?

Quality of Service:

• Once ordered, how long does it take for a policy to be issued?
• What is the expected turnaround time for someone to respond to my questions or inquiries?

Costs and Premiums:

• Are the premiums competitive?
• Does the insurance company offer special pricing for the purchase of additional policies?