- How long has the company been in business?
- What is the financial strength of the company?
- Can you provide names of clients who can attest to the strength of your organization?
Regulatory Standards:
- To which insurance regulatory body do you report?
- As a title insurer, can you provide assurances you are licensed to sell title insurance?
Claims Practice:
- What percentage of submitted claims does the insurance company actually pay?
- What is the average turnaround time to resolve a claim?
- Does the insurance company offer any flexibility in terms of how the customer would like to see the claim resolved?
Coverage:
- How broad is the coverage offered within the main policy?
- Is the title insurance company willing to underwrite known defects?
- What other value-added features are available, ie. Ability to defer all closing costs up to six months interest free?
Quality of Service:
- Once ordered, how long does it take for a policy to be issued?
- What is the expected turnaround time for someone to respond to my questions or inquiries?
Costs and Premiums:
- Are the premiums competitive?
- Does the insurance company offer special pricing for the purchase of additional policies?
