The Trusted Advisor by David Maister
Team Book - We just finished "The Trusted Advisor"
In this book, they help you determine the level of trust in your current relationships and show you how to be more worthy of trust filled relationships with clients, showing how trust can be employed to achieve a wide range of rewards. They also explore the relationship between trust and successful advice-giving, the key components of trust and the way it can be nurtured in a relationship. They offer a way to map the trust development process, and reveal the capabilities that must be developed to successfully navigate the process. They help you determine the level of trust in your current relationships and show you how to be more worthy of trust, and how to make that worthiness evident to your clients.
We all enjoyed this book very much. Everyone knows that trust is very important in any relationship. This book helps you stop and re-think how you are going about getting "trust" from your clients and are you? How to be a great advisor, a trusted advisor, takes work and patience. Our team prides itself on the relationships we have with our clients, this helped everyone sharpen their thoughts on how to maintain that relationship. How we can work on being and always being the best consultants we can be!