Thank you so much for the little gift you dropped off this week. It was really a nice surprise. We're doing great in our new house, and are very happy to be here. We are return customers and we're very happy to have worked with the Julie Kinnear team again when we were looking to upgrade from our condo to a house. We received lots of great advice from Julie about how to prepare for listing and selling the condo. We had schedule constraints and Julie was happy to work around our timing issues. Julie was always willing to help out, going out of her way to make sure the sale went smoothly. In a slow condo market we managed to sell our home in less than a week.
In the search for our new home, Tyler was amazing. He took great care in finding out exactly what we were looking for, and seemed to really care about making sure that we found a home that was perfect for us. He was very helpful in showing us (first time house buyers) what to look for during the viewings and gave us lots of great advice. We ended up with a fantastic home in a great neighbourhood, and we're really grateful to Tyler for all of his help. Our whole experience from start to finish was first-class, and we're glad to have chosen Julie and her team to guide us through this transition.
Richard and Roze
We really appreciated the warmth and honesty, and realistic outlook of our agent, Julie, as well as her attention to detail. She is a frank, honest, funny, no nonsense kind of agent, and we really loved this about her. She consistently kept us "in the loop" of information. The office staff was also fantastic, and extremely detailed and precise in their dealings.
We were referred by a friend, she raved about the team's professionalism and skill. After initially having our home on the market with an inexperienced, absent realtor, and then trying to go it alone and sell privately, we really needed to have experienced professionals on our side!
Lisa Kakonge-Clayton and David Clayton
Thank goodness I had you all to take care of me, and I'm excited about getting into my new place.
Your level of service exceeded my expectations and was seamless throughout my selling and buying process. Jen, our conversations about our dogs and other important topics put me in a totally relaxed frame of mind and I was able to make decisions faster. It was so much easier with your knowledge and support and expertise with lock boxes (heehee).
You've all ‚touched' this file in one way or another, and so I am grateful to you all for making this transition comfortable for me on so many levels.
Just wanted to drop you a quick line as I had the opportunity to watch the live video on the site a few moments ago and it's FANTASTIC. It was so great to feel like you are actually walking through the unit.
The website is great; it is professional, user friendly and full of great content. Our feature sheet was also very well put together. Given the immense amount of showings, there was definitely a buzz generated by your team's marketing, which is a very strong indication of the effectiveness of the marketing and desirableness of the property.
The Kinnear team's service is excellent. There is nothing more we could ask for!!
Alix and Doug
Selling our home was interesting. Julie came and helped stage the house it looked great, and she offered great advice. The offer date came and went and we were a wee bit discouraged.
We received an offer when we were least expecting one. The Sunday after Julie got married!!! No one from the team was around but we were put into the hands of Holly. She acted fast and called every agent that came through the house and personally asked them if their clients were interested as there was an offer. There must have been 45 cards on our table. She anticipated that the buyers may bid low and she had decided ahead of time that she should come back over asking price. They accepted. It just felt fair. We were so happy to have such a confident agent who took control and was fun and full of energy. She did a great job.
I also enjoyed buying our house. The situation was quite ridiculous as we had guests from England for dinner whom we never met before. Jen came in and met everyone, helped us put an offer together, gave us advice on bidding and kept in the loop with the agent with regard to the number of bids. When she left we were able to anticipate that we had a chance this time to win the bid and were very excited. Even if the chicken we were BBQ-ing was rubber in texture from over cooking. After Jen gave her award winning schpeel to the owners, she informed us that 6 offers were in. I thought we had lost-but no it was just an update! During dessert the call came from Jen saying that we won! All our guests were thrilled and the tone was joyous.
Collectively we enjoyed the experience from both the sale and the purchase but it wouldn't have been so easy without the help of Jen and Holly, they were so awesome! I am happy to say that everything was amazing start to finish. During one of the hardest weeks (with regard to our sanity) Julie's team sent us popcorn and a Blockbuster giftcard. It was a nice smile for us. Julie's team came highly recommended by a dear friend of mine whom Julie helped personally to find the right home for her family. Julie's knowledge made her transaction very successful and we felt that we needed that little boost in such a highly competitive market. We decided that Julie could help us sell our home at the best possible price. Her website and her reputation made it quite clear to us that she would be the best for the job. It just felt like the perfect fit.
Jennifer & Damian Morrissy
It was great to work with a professional.
The best part of course was the multiple offers even in this economy! Everything was as perfect as it could be.
We used Julie because she came up number one in the google rankings. They have great web marketing and marketing in general.
Traverse and Haywood
Well, the search is over and Noelle and I are very happy!
We wanted to thank all of you for all your efforts over the last 4months! The timing on the closure could not be better. It seems like Noelle and I went on the fast track to „domestic bliss", from downtown socialites, to marriage, pregnancy and now home owners, all in less than 8 months…needless to say 2008 was a big year for us.
We really appreciate your time and patience in dealing with us, I am sure a couple of „real-estate virgins" are not the easiest of clients. I do not doubt that we will be in contact with you over the coming few months.
It was a pleasure having such a fun and relaxed person to deal with! Once again please accept our thanks and gratitude for everything you all have done!
Noelle and Adrian Dos Ramos
I appreciated being able to contact Julie at any time to express my concerns or frustration with the difficult time to sell & after speaking to her ending up feeling more positive.
I trust Julie & like to deal with someone that builds relationships with their clients.
Liz Armstrong & Kevin Usher
I was very happy with your website feature of our house!! Not only did it highlight the positive features of the house, it provided information on the neighbourhood and community so prospective buyers can assess if the whole package would be a good fit for them.
I really can't think of anything that your team hasn't already thought of, and more! Your team was wonderful and provided highly professional and knowledgeable service.
Bambi and Fintan Robb
We just wanted to send a quick note to say Thank You to the entire Julie Kinnear team for their help during the buying process.
Thank you for all the little extras, gift certificates etc. It is such a nice personal touch. We will definitely refer when we have the opportunity!
Also, we used the services of Carrie Davidson, Mortgage Consultant, at the referral of the JKT and found her most useful. She was very patient and genuinely seemed to have our best interests at heart. We just wanted to let you know that we highly recommend her. Thanks again!
Carolyn and Jason
The entire Julie Kinnear team has made the experience of selling a painless and easy one. Tom and were both impressed by how quickly you could turn the process around and get our condo listed on MLS. Since we had purchased a house a few weeks ago, it was imperative that we sell our condo as quickly as possible. The thought of carrying two mortgages at the same time was not a welcome one! Julie and team eased this worry from the beginning. From setting up the open house to receiving regular updates regarding potential buyers, we couldn't have asked for a better experience. We ended up selling our place in less than a week. Julie is a fabulous and professional person to work with! The printed and electronic material was done in a quick and professional manner. The virtual tour was a feature we did not expect. It even garnished a potential buyer from the internet! The feature sheet also contained a floor plan to convey the benefits the condo had to offer. You don't see this often.
All correspondence was done quickly and accurately. The team went over the top in making sure we were aware of all upcoming showings. This made it easy for us to adjust our schedules appropriately to ensure maximum viewings. The whole team is very personable making it a joy to work with them all. Julie's research on the area and building was phenomenal in helping us decide on pricing and strategy. She was also great with walking through our place room by room to ensure that the condo showed the best it could.
Combined with our buying experience we are/were very happy with the process! We loved working with you guys and would will recommend the team to friends and family who are also looking to buy or sell in the Toronto market. Thank you for all your help!
Monica Chan-Strauss and Tom Strauss
I most enjoyed spending time with Jen.
Receiving the detailed MLS listings via email – very convenient. Touring homes outside of the normal open house hours (easier to ask questions and be honest about likes and dislikes as you are seeing them).
The Julie Kinnear Team's excellent customer service!
Finding the right house in the area we wanted at the end of it all was obviously the best thing about the whole process. I am also very thankful that Jen has offered to help us with the process of screening potential tenants for the portion of our new home that we are renting out. This is a huge benefit that clearly goes above and beyond our expectations.
I would not hesitate to recommend the Julie Kinnear team. Overall however, Jen did a wonderful job. She was very patient with us as we spent almost a year looking at properties with her. She never pressured us to buy anything and was always upbeat and supportive of us. When we met Julie, it felt like a good personality fit. There are lots of agents in the city, but we wanted to work with a team that we actually liked as we knew it was going to be a long search.
Nathalie and Richard
We were very happy and satisfied with the way our home was presented to buyers. We had interviewed several realtors and Julie was a refreshing change from the rest. She treated our family home of 45 years with respect.
We were aware that there was work to be done by the buyers but the home was presented very well and we think that is why it sold so fast. We were very satisfied. The website is great and the marketing plan worked well.
All calls and emails were answered very promptly and Julie was very available when we needed her. The whole team is very professional and approachable which is very important.
We will definitely recommend your services. Our experience was good even though we had a few bumps on the road. My Mom is extremely happy with the whole process.
We first met Julie and her team early in 2006 when we were returning to Toronto after 8 years on the West coast. We had been referred to her by her aunt (who was our agent as well as our Vancouver neighbour). We were extremely pleased with their efforts and results which got us into our first house – a home that fit our specific needs. No sooner than 18 months later though, we had taken the opportunity to move next door to family west of the city – so suddenly we had to move quickly to get our Weston Village heritage home ready for the market. The pressure was on!
But, not to worry. Julie's team had always done a great job of keeping in touch and so when we picked up the phone they were very quick to assess a plan for getting the house presented properly and for the current market and area. The first thing to remember is this – they really are a team! Once we had gone over some of the issues we needed to address and set the date for an open house, we received a package of information with tips/advice on the steps and also a timeline. Everything they were involved with, whether it was a floor plan, photographer or recommending a cleaning service was first class and extremely helpful. They helped us prioritize and also would not hesitate to deliver their honest opinions on things, which was a great reality check – they really know how to showcase a home and they helped us make ours shine! Finally, after a short but intense lead up, we had our open house weekend – and it exceeded our expectations! The final steps to receive an offer and come to a deal went smoothly with any small details covered off in a relaxed and respectful fashion that took into consideration that for both the buyer and seller, it is a time of great excitement but can also be very stressful. We're pleased to tell you that our experiences have been nothing but a pleasure – and from listing to sale it was a grand total of 6 days!
Here's what we can tell you about The Julie Kinnear Team:
– it's personal with them, and by that we mean that they really do care: you feel special and unique when working with them;
– it's not just a business, they really do take the time, care and attention to make sure you're happy; and
– their skills and care at presentation, especially on the web site is, in our opinion, second to no one – it's fantastic!
There is one last thing that we'll share, because we think it is very telling as to how they view their clients: when you're talking to real estate agents, or talking to friends, the first thing that is always talked about is the price, such as "what do you think I could get for my place?" Some agents will make you promises to get your listing. With Julie, the listing price was the very last thing we talked about. That should tell you all you need to know about their approach. This is a team that works well together and can get the results you're looking for but also do it in a way that is a pleasure. We know that Julie doesn't cover areas outside of Toronto, but if we move back there's only one team we would entrust with guiding us home!
William and Krista Barron
The Julie Kinnear team is truly a one-stop shop that anticipates all of your clients' needs… you have truly thought of everything. I was surprised and delighted to receive your bouquet of cookies in the office today! Mr. Felix is one of our favourites, and they are a huge hit with my team. We are enjoying the still warm and soft cookies as I write this e-mail.
It was your experience and effort that made all the difference in our bid being a successful one. I am already spreading the word-of-mouth and I know you will get all of our repeat business. Our sincere thanks for the excellent work you've done for us.
Miriam Lee and Jeewon Kim
We had such a good experience with you guys that it was easy to recommend you to our colleagues and friends over the past two years. Thank you so much for your help. This TO adventure has been really successful for us and we really appreciated working with you guys as you were always there to answer our questions. We were clear since the beginning that buying for 2 years was an investment for us and you clearly helped us achieve this goal. You had plenty of good contacts that we used over 2 years to fix and modify some stuff in the house, you also gave us very good advises for us to take the right decisions in our planning to prepare and sell our house. We also had a good time together visiting some scary houses to finally find the good one to buy.
Thank you to Julie for putting together this amazing marketing machine that your team is all about. All aspects to optimize the visibility and the potential of the house we were selling was in place for us and you guys reacted extremely fast as our timelines were short because of our move to Montréal. You guys really like what you do and it shows.
Christian Bouchard and Fanny Dupuis
Thank you for making our dream a reality! We love our new house and neighbourhood. Your dedication and commitment to your work make you the best in your field.
Neeta Logsetty and Joey Ryan
We really enjoyed the positive energy and approach to client service of the Julie Kinnear Team. We always felt that our best interests were at the forefront – we never felt pressured and the team was always friendly. We really enjoyed meeting and building a relationship with such warm and friendly people and learning from them – if only all teams could work so well!
We felt positive about working with Julie and her team right from our very first meeting. Julie's professionalism, integrity, trustworthiness, warm personality and expertise were clear. We appreciated Julie's client-centric approach – her team truly guided us in our first house purchase, answering our many questions and helping us to buy a house in a way that worked for us. We also appreciated the team that Julie has built.
As well, the various service providers that Julie recommended demonstrated the same level of integrity and professionalism apparent in this dynamic and friendly team. Our house is perfect for us! We love it – and are thankful that we had such a positive experience during this buying process.
Sylvia Apostolidis and Frank Chirigoni
Everyone was available to answer my questions quickly. I'm totally happy with the service I received.
The Julie Kinnear Team helped me buy my last two homes and sell the last one. They have an aggressive marketing campaign. For my last home they had a floor plan, virtual tour and professional photographs made up. Above and beyond what most realtors do. Julie also walked through my house and helped with suggestions on how to stage the home so it would sell quickly. After living among my crap for so many years, it was hard to be objective on my own about what looked good or not. The house sold on the day of offers with a bidding war.
Anyway, they also have an incredible admin support staff so someone is always ready to help out with questions. They are also really supportive throughout every aspect of the process, keeping you informed of what's happening and what you should be doing as a seller/buyer since there are a lot of details that can get lost among the chaos of buying and selling. I remember getting microwave popcorn and movie rental gift card in the mail one day as part of the process. I think we had just completed a guide post and it was her way of saying it was time to put my feet up for a well-deserved rest. It's things like that that really personalized the experience for me.
I have known Julie now for almost 10 years now and trust her and her team implicitly. When shit hit the fan before the move in the spring (my basement had a flood) Julie held my hand through all of that and I was a bit of a basket case for sure.
I can't tell you how much I appreciate all of your hard work and support. I can't believe I found my dream home so quickly! It means the world to me to now have a beautiful home to share with my family and friends. I honestly can't thank you enough. This has been a wonderful experience for me. I am grateful for your help, guidance and support. I think you and your team are wonderful, and you are all so good at what you do. Thank you, thank you, thank you!
An excellent team performance. Why did we choose Julie's Team? In two words: Total Confidence.
Andy and Jen Lane
As we were abroad we found the initial online questionnaire an extremely expeditious way of conveying our basic buying needs & requirements. We were amazed at the personal service we got from Julie, especially given that we were not planning to buy until January at the earliest. By the time we got to Toronto we were able to make quick decisions because we were well educated about the market, the types of properties and what we needed to do to ensure we got our dream house.
Because Julie had taken so much time getting to know us and our needs/wants over a couple of months, she was instinctively able to select houses that would interest us. She's a genius! Her predictions were right about other houses that were for sale and she seemed to understand our goals and hopes for the house.
We saw the house and bought it inside a week. Julie connected us to our home inspector within two days, referred us to all of our trades people, hooked us up with a local deli and even drove me to the bank to get my deposit. Julie meeting the plumber to get quotes, without us – amazing.
The Julie Kinnear team seems not to have forgotten the sense of urgency and the need for prompt communication. We were really grateful for this.
I am still so psyched about my little home and am so thankful to you and your awesome team for helping to make it happen!
I worked with Julie because she is so funny! She knows me and what I like, and is straight forward. The home inspector and lawyer you recommended were great.
I just wanted to give you all my sincerest thanks for helping me sell my condo so quickly, and getting a price I was happy with. Your marketing strategy was amazing, and the 37 or so (who's counting?) showings I had in the one week the condo was on the market are a testament to that fact! So many people I know told me how amazing the place looked in the pictures and on the virtual tour. Heck, when I looked at them, I thought "I'd like to live there."
I also wanted to thank you for the warmth and genuine interest you displayed in all of our dealings. It truly made a difference, and turned what could have been (and often is) a stressful experience into an exciting one. Oh, and let's not forget the flowers, the cookies, and the movie gift card… thank you!
You were very helpful with us. Of course WE confused things by looking quite a bit outside the scope of what we had originally defined as our ideal, but you were extremely patient in bearing with us through that. The degree of assistance we had from all of your staff was impressive; by the time we ended up buying, we had confidence that our decision was sound, and we appreciated help with the details of the inspections, the offer, final acceptance, recommendations for legal representation, trades, as well as your willingness to give your opinion when asked about some issues that are not necessarily black and white. We were consistently impressed with the turnaround time of questions. And everyone's diligence extended to evenings and weekends, which was appreciated enormously. I have worked with other agents in the past who just showed us some homes. Your team gave so much added value to the process as I have never experienced before.
Thanks so much to you and your Colleagues for the cookies. What a delightful surprise when I returned to the office! Great „marketing".
Lots of written material, making the previous inspection available, advertising in papers etc. all first–rate. Very prompt responses to calls and emails. I wouldn't hesitate to use your office again.
As I empty my mail box each day I am quite disgusted as to how many flyers are from real estate agents. Today alone we got 5!
I am just writing to thank you & your team for working „by referral only". I have been so tempted to email these agents & give them a piece of my mind. Your paperless marketing obviously works.
Keep up the excellent work!
By the way, do your colleagues follow your example? Maybe you can encourage them a little if they don't.
It all ran so smoothly when dealing with the real estate team.
My husband and I were recommended Julie's team by an acquaintance. We were really happy with the team during our purchasing phase so we didn't even question using them to sell.
I most enjoyed getting to know neighbourhoods, comparing houses and prices. You are young, dynamic and friendly, with a very good team.
Martin and Nadine
What could have been a disheartening, stressful experience was instead a joyful, hopeful one. We always had the sense that you knew you could help us find a great home within our price range and also within our chosen neighbourhood, which was not the sense we got from two other agents whom we interviewed at different agencies early on in the process. All the team members who've helped us have been so interested in us and so kind and caring. We found it tremendously helpful when Julie sent us an email orienting us to the areas within Bloor West Village where we would find semi-detached homes; we were trying to get a sense of this ourselves while living in the Annex, but found it difficult and overwhelming to do this effectively during our sporadic self-guided Sunday tours of Bloor West Village.
Jim and Kirsten Blokland
Julie and her team are first class! Buying and selling in Washington state is very different than in Toronto, now in Montreal it is different yet again. Thanks for taking the time to explain and give me course correction when I do not understand. I have already recommended your services to our Project Manager.
We felt totally comfortable that we were in good hands. Couldn't ask for anything more. You guys do a great job – with all bases covered – a good team! Julie gave us some good ideas about making the house presentable for sale.
Helen Bucknell and Craig Machel
You have been instrumental in helping us figure out which areas are good for us and also what features we should be looking for in a home. Everyone's friendly and approachable, I feel like I am working with friends. I was quite happy with you guys. I was impressed with Julie's ideals and the thoroughness of the website. We felt an instant connection.
Mahdu Mohan and Kedar Tupil
Without question, the JK Team did a superb job with determining our buying needs. Before joining the JK Team, as first time buyers, we were excited, committed, and confident about entering the housing market. However, our approach was hapharzard, uninformed, and directionless. We quickly found ourselves in the midst of an intense fog, and needed a trusted team of professionals to "guide us home". The moment we met Jennifer Palacios, the fog immediately began to lift. Her approach was professional yet affable. She invested the necessary time and energy to know us as people and then listened to our housing expectations. She was able to strike a fine balance between what we wanted (e.g, square footage, number of rooms) and our values (the unit had to be close to the TTC because of our commitment to the environment).
Most importantly, Jennifer treated us as people with housing needs, not simply clients with housing needs. We believe this key distinction captured the spirit of the JK Team, and greatly contributed to our overall positive experience. We still vividly remember leaving their office that day with our trusted binder in tow, feeling the weight of the housing market off our shoulders, and remarking to each other, "Everything is going to be just fine! We're in good hands now!" We found the on-line daily stratus reports to be effective, timely, and comprehensive. We especially appreciated how the on-line listings were modified during the course of our housing search as our buying needs changed. For example, originally we limited our search to downtown Toronto but with the help of the Team additional areas were quickly added.
To us, extra value means all the little things that have made a significant difference. This long list includes but is not limited to:
- during the initial consultation, we were pleasantly welcomed to the JK Team with our respective names printed on the introductory sign;
- we were provided with the '2008 Guide to Buying' binder, which was informative and comprehensive;
- Jennifer took a photo of us which served to remind the JK team that we're real people with real smiles and real hopes;
- we were impressed with the extra attention that the JK team paid to the specifics when visiting an open house, such as wearing appropriate shoes and having a bite beforehand;
- we valued Jennifer's honesty and candid observations whenever we visited property units;
- the team mailed us a thoughtful gift card and popcorn to remind us to hang in there;
- a delicious bouquet of cookie flowers was delivered to Jen when we purchased our condo, Yum-O!;
- we were happy to receive the personalized items, e.g., 'We're Moving" postcards and new address labels. All our calls and emails were returned either on the same or following business day.
- We appreciated the speed with which our concerns and questions were considered and answered.
Professionally, the JK Team has demonstrated a clear commitment to customer service (e.g., listening to and meeting client needs); and to sharing their expertise (e.g., clients are empowered with essential housing knowledge). From the Day One, the JK Team has exhibited a courteous, conscientious, and businesslike manner that conforms to the highest standards of customer relations and professionalism. During every phase of the buying process, it was clear that the JK Team possessed not only the necessary expertise and skills required to purchase and sell real estate but also the awareness and familiarity to provide ongoing support to its clients. Buying a home can, and usually, involves a number of emotions, ranging from unbridled enthusaism (e.g., Yeah! Our offer was accepted!) to flat out disappointment (e.g., Sorry, the unit has been sold conditionally). The JK Team understands how these emotions unfold like a roller coaster. For example, two months into our housing search we began to feel less optimistic about finding a suitable home. This is when we received a thoughtful Blockbuster Gift Card and popcorn from the JK Team with a much needed note of encouragement and support. With less than a month until our possession date (August 15), we're trying our best 'to get our ducks in row'. We've organized our move by using the 'After the Sale Checklist' and 'Closing Timeline' handouts, which have answered most of our questions. When questions have come up (e.g., utilities), we've emailed the office and continue to receive excellent customer service. We're counting on the JK Team to guide us right up to the day we get the keys!
Jenn Tung and Edwin Ng
I've worked in the business world for quite some time, and I've met the gamut. Both Borys and I were very pleased with the professionalism, but also for the down to earth approach - that made a big difference!!! Very friendly too!
Mary and Borys Walters Belyk
I am new to Toronto, and was very impressed with the fact that within what seemed to be minutes of my colleague contacting Julie, I had received an email asking for information that would help her team to identify suitable properties for my consideration. The use of the online questionnaire I think allowed Julie to focus her efforts on condominiums/town homes that would meet my requirements quite quickly. I am also quite definitive in my likes and dislikes, and I found Julie picked up on this as well, and this enabled her was able to focus her search for suitable properties to prevent me from wasting my time visiting real estate that wouldn't meet my requirements.
Since a number of listings that I considered required additional services (ie. potential renovations, etc) I was very impressed that Julie's team could assist in locating contractors, decorators, etc. who could visit the site with me to provide input and preliminary estimates of services that would be required. As we viewed potential properties, she provided useful information about the neighbourhood, and its amenities, which is also important for a "Toronto newbie" like me. When I did buy, she was also able to recommend a lawyer to assist with the review of compliance certificates etc. The "one stop shop" aspect of the services offered are very useful for someone new to the city without all of the knowledge that a local would take for granted. I was quite surprised upon meeting Julie directly when she presented me with a binder that contained everything one needs to know about purchasing real estate in Toronto—it was very useful. I had to laugh, though, about her request to take my photo—she advised it was so that she could put a face to the name and the correspondence that would occur between me with the people behind the scenes! It showed me that she takes her work very personally, which is what purchasing a home is all about. I have also been impressed with the fact that although my transaction has a relatively long close, her team continues to maintain contact, to assist me with getting everything that needs to be done before closing completed—she hasn't just moved on to the next sale. This is very important to me, because the next stressor is the move in, and I want to be sure that all is ready for that!
I cannot think of anything that was missed (during the selling process) I would definitely recommend your services. It was such a pleasure to meet and work with your team… My parents would have approved of the way things turned out :) To this point I am most happy with all that I have seen.
We had a very short timeline for selling and the whole team was extremely supportive and helped us move through the process very quickly and effectively.
Amy Fisher & Bill Holy
Key to our success was pricing our house within a band of the MLS price ranges that we felt would attract the most interest and it generated the activity we were looking for. Thank you to all the Julie Kinnear team members for helping us through this experience.
N. Crump & J. Kea
The online listings are great. We get a lot of value out of checking the status reports every morning. The emails we receive are great reading. They are filled with excellent information.
Noelle and Adrian Dos Ramos
The JKT did a great job of helping us with the process. They had done their homework, providing us with comparable homes in the area and what they went for, etc. By the end of our meeting, we felt very good about the offer we were putting in. Your knowledge of the process, and all the steps we need to take care of from the time of purchase to the time of possession has certainly helped make the process go smoothly.
Allison and John Tedesco
Our loft was well presented in comparison to the one house I saw which had no take-away flier. The flowers were also a nice addition. Lots of good referrals for trades people.
Our sale went smoothly – almost too smoothly! - I was surprised.
Don Saynor and Stacey Begg
Dealing with Julie and her team was a wonderful experience. They have the rare combination of professionalism and personality. They are able to give perfect advice and guidance, superb service and still be friendly and put you at ease. I only wish that Julie had been able to sell our old home in Halifax. Everything was perfectly organized and ran smoothly... This turned out to be one of the most fortunate finds of our life.
I selected Julie because of the marketing job she does in selling her homes. I found your communication and availability to be top notch.
I feel that the website virtual tour contributed both to showing numbers and ultimate sale of my property. The feature sheet was positive in elaborating on benefits and features of my property and neighbourhood that as a seller I take for granted.
You have proven to be professional and knowledgable about all stages of the process. Your binder impressed me as an organized and professional approach to the sales process. I appreciated the checklists and referrals as I transition to other stages of my move. The personal touch also differentiates you from other realtors.
Thanks so much for your help and guidance throughout the process!
I think you did an excellent job of presenting my property to buyers. Like I mentioned to Julie, I feel like you guys treated my small sale with as much care and attention as you would have for a much higher priced property.
I really believe that Julie did everything possible to sell my house recognizing that my primary goal was to sell fast. I think she gave me honest and professional advice and that she worked on my behalf to meet my objectives. I have nothing but respect for Julie's abilities, knowledge and professionalism.
My friends and family commented on how nice the feature sheet looked and really liked the creative wording. I like the fact that Julie's web site comes up if you google high park lofts for sale. I really liked that you featured my unit on the web site even though it wasn't as high priced as some of the other properties. I really liked the video too!
This seemed to be much more extensive and effective compared to the last real estate transaction that I was involved with where the feature sheet and open house were the main marketing tools. I was really impressed with how promptly my calls and emails were returned and liked the email message that you get if the office is closed. I also appreciate being able to do many of the necessary tasks via fax or email. I felt that I was in good hands and this relieved a lot of my anxiety about selling. It helped that Julie looked into many of the background issues, and took care of things so that I didn't have to make the trip into Toronto. I would highly recommend Julie Kinnear to my friends/family.
We were happy with how our loft was presented. The photographs were amazing and made our loft look great, as did the virtual tour. We thought the inclusion of the mortgage info sheet was a good idea. We were very satisfied with the website, feature sheet, and marketing plan. The write-up on the website and feature sheet were wonderful and made us reflect on everything we were going to miss about the neighbourhood. We did not think things would work out the way they did and questioned the list price, but the JK Team pulled it all together and delivered with the results we were hoping to achieve. Thanks for guiding us home!
Marcie Connan & David Mountjoy
We sincerely thank you for the beautiful cookie bouquet that we received yesterday. In addition, we do wish to acknowledge the fine efforts of your team in accomplishing the objective in a short period. The photography, write ups and all tips to make the place well presentable were simply amazing. We would be delighted to refer your services to those known to us.
Jitendra and Namrata Somani
You did a good job! We saw our home in several newspaper ads promoting the open house and the write-ups were informative. Your team is very good about returning calls and emails. We always felt we could contact someone.
As we were first time homebuyers we know that we were all over the map and very flexable, but most of the houses recommended were in our home-buying needs. The on-line listings are very helpful to weed out the houses not worth seeing on the weekends, and the solds give you an idea of what houses are going for. You have provided good information through your booklets. I think that from what I have seen, you are very good at being the selling agent. Your houses are presented well regardless of the pros and cons of the house.
Joel Magnan and Tracey Armstrong
Thank you for your great work on this sale. It has been a long and sometimes laborious road, but I am thrilled with the final result and want to thank you for your great efforts on our behalf. I will most certainly and readily recommend you to others should I have the occasion.
I want to start off by thanking each and everyone on your team for your professionalism and knowledge of the real estate market in Roncesvalles and most of all for making my selling experience such a positive one!
Business aside, I felt you were all genuinely good folks who had my best interests at heart. I felt extremely supported for each step in the process which started with Julie being available to meet with me on such short notice then reassuring me that we could get the house on the market in the short time period that I had. I appreciated the helpful suggestions about what I needed to do to get the house in shape for the market. I appreciated your prompt responses to all my queries as well as all the referrals that were given to me. Julie even dropped off her lawn mower for me to borrow!
I felt that the team did an excellent job in presenting the property to buyers. I was thrilled by the feature sheet with the descriptive write up and appealing photos, as well as the marketing plan and the website. I would highly recommend your services to potential sellers. Once again, heartfelt thanks to you all.
In the past glory days of customer service your team would still be way out in front of everyone else, let alone in today's climate of dwindling service standards; no one else comes close. It has been a pleasure and should I know anyone looking for a home I will not hesitate to recommend you guys and who knows, in a few years time hopefully we will be in a position to move up.
I just wanted to send along my best to all you guys for all of your help over the last number of months in making this a reality. Everything went very smoothly and I truly am ecstatic with how things turned out. It was a great experience to get to work with all of you in making this happen.
We were initially very attracted by your website, and on meeting were very happy to continue with you guys. You are very open, accessible, we know we were not the easiest of clients and your communications with us were always excellent. It is nice too that the relationship is not terminated on the successful sale of the house as you have been wonderful in all your follow-up help.
Martin and Frances Beauvais
You did an exceptional job presenting our home to buyers, the marketing was excellent and Julie provided me with amazing advice in preparing for the open house. We both felt the marketing was amazing. The quality of the photographs, ads in the Star and villager and an amazing description of the property on your web site – couldn’t have been better!
It went extremely smoothly – Julie is a true professional, amazing at her job. We felt 100% confident in her advice and guidance through out the process. We also appreciate her sense of humour, as well as her calm and candid ways. Julie provided excellent advice on the condition and the quality of the houses we saw. Julie also provided us with much needed advice on the price points of the properties and comparisons to others in the area, which was very beneficial in making our decision. The Julie Kinnear team have been exceptional – we have received amazing prompt service and excellent support and advice. I felt completely supported going through the purchase by myself (while my husband was out of the country). The team has been exceptional, extremely professional and knowledgeable. Julie’s advice was fantastic, we both felt completely comfortable and confident in her advice.
We have been blown away by the service of the Julie Kinnear team, not only is the team knowledgable and customer driven but we also felt we were completely guided through the process. I have loved the letters I’ve received telling me what to expect next – the templates, timelines, relevant utilities phone numbers and advice sheets are amazing (especially for a planner or ‘control freak’ like myself). I received the moving cards and address labels today and I’m completely impressed and once again blown away by the service. The Julie Kinnear team has truly thought of everything to make the best possible experience for their clients. I’ve been telling everyone already!
We realized we had specific requests that had to be taken into consideration, and Jen was quick to assess these, and showed us a variety of condos within our price range and the location we wanted. It’s safe to assume that we would gladly recommend your services to all, and would not hesitate to use The Julie Kinnear Team in the future.
We were extremely impressed with all of the marketing (photos, feature sheets, questions/research from Julie, etc.). The huge response was overwhelming. We were impressed when you approached a lawyer about a status certificate for a place we were very interested in, which you did on your own, and presented us the end result. We mention you all the time.
Robyn and Tyler King
I enjoyed viewing a wide variety of properties. I found the process far less painful than I thought it would be, considering it was my first home purchase. I enjoyed working with Jen Palacios – her patience, honesty and casual demeanour made the experience seem effortless. On a completely silly note, I liked all the cheerleading – the notes, the Blockbuster gift certificate, the gifts, the attention! It’s these small touches that made me feel like I really did have a Team of people who cared standing behind me the whole time, which was particularly helpful considering I was buying my condo on my own.
I most enjoyed getting to spend time with Julie and the fact that the sale was done quickly. I knew Julie was the best!
Anne Marie V.
I most enjoyed the MLS listings which were personalized. Julie, you were very available. The home inspector and lawyer were both very good. It has been a pleasure to work with you and your staff. I feel that you have become a friend and I look forward to hearing from/seeing you soon.
P.S. Thanks for the housewarming gift.
Nisha and Giri L.
We were happy with everybody you recommended. The best thing about you, Julie, is that you always kept our needs first & foremost in your mind. You never, ever tried to sell us on anything. You informed us to make our decision.
Meredith and Chris
We most enjoyed working with Julie and knowing that it would be done right. Knowing that life would open up to us after the sale no matter what. You did a wonderful job - nice that we share tastes! Very professional and detailed. We learned a lot about our neighbourhood from our own listing! You were personable, professional, competent, fair, calm, an aggressive champion on our behalf without being the "dark side" of real estate agents. We have recommended people to you already and will continue to do so. Life is good. Thanks for everything!
Jim and Beth H.
I personally noticed a lot more communication ease with Julie having a team of people to contact. You guys make a great team and all know your stuff and were all very responsive.
I enjoyed interacting with Julie and the team. I thought they did an excellent job marketing my home, and set realistic expectations.
I liked dealing with Julie, she was very positive and upbeat and knew what we liked. The website was great. The marketing was very professional and the virtual tour was great.
It is interesting to note that the house we ultimately bought would not have come up on the MLS based on our buyer profile - the fact that Julie brought this to our attention is exactly what I would expect from a real estate agent!
Sean and Melanie
Hello Julie, Jen, and all of the great folks at Julie Kinnear! Lisa and I wanted to thank you once again for all of your help in purchasing our first home. We could not be more pleased with your help advice and your services and have in fact mentioned your name to friends who are potentially going to be in the market soon as well. We also wanted to thank you for your very generous and sweet Home Depot Gift Card - you folks do indeed understand the moving process!
Your sensitivity in dealing with my situation was especially helpful. Everything was handled very professionally and very thoughtfully. Having sold two former homes and bought three homes there is no one else I would rather deal with.
I most enjoyed how organized Julie was; prompt feedback and response; Julie delivered what she promised. We also had a special situation where we had an 83 year old neighbour who harassed purchasers. Julie was able to manage the sale in this context. Another realtor might have let it spiral out of control. Julie was great on the purchase side at showing us what we wanted to see. We have both experienced realtors who are lazy and just push properties that don't fit the criteria. Not Julie! She was also critical (in a good way) when a house was a 60% match and had problems. Both negotiations [buy & sell] went off without a hitch.
Sandra and Mike H.
I just received my yummy cookie bouquet (and ate two with my morning coffee). Thank you so much for the gift and all the support through our buying process.
We really appreciated everyone's responsiveness, and how well you all worked as a team, like when one person wasn't available, another team member stepped in and immediately helped us out (such as Jen, aka "The Closer"!).
We felt very comfortable with Julie and Jen, and were confident in their ability to represent us well. I also really appreciated their input on renovations, and on seeing the potential in a home!
You guys have been so great to work with - we'll not hesitate to recommend your team to friends.
Kevin and Beth Hamill
Jen quickly zeroed in on what finishes and floor plans that I preferred and brought the listings to my attention. Replies to phone calls and emails have always been timely, and someone from the team is always available to assist.
All the members of Julie's team have been professional and knowledgeable. The service has been great. I will definitely recommend your services to any friends or family.
We couldn't have asked for a better first-time buying experience.
From our first meeting with Jennifer, everything just seemed right. We were made to feel extremely comfortable and a process that is generally regarded as stressful really seemed to take care of itself. Looking at houses with Jennifer felt more like hanging out than conducting business – she really made it fun!
The house we bought met all of our "wish-list" requirements and then some. Just amazing. Even third-parties, like Daniel Horwitz, the lawyer you recommended, were just wonderful people who were genuinely interested in making things run smoothly rather than simply making money.
There are simply not enough words of praise for everyone involved. Suffice it to say that we will share our experience and recommend your services to anyone without hesitation. This is our first home and we could not be more excited. You and your incredible team. You guys are really doing absolutely everything right. Thank you all!
Pamela and Jon Tamblyn
You are THE queen of marketing. Between the YouTube stuff and the real estate section today, huzzah on going all out... You are the real estate machine! Puts all the other agents to shame...
And how you use all the new media stuff shows that realtors CAN (but don't always) add a lot of value. It takes work to put all that together but what a great package compared to the MLS listing alone.
Mike and Sandra Harris
Julie, Jen, and Holly are so dedicated and fun to work with, and I know that they have extensive knowledge about Toronto neighbourhoods, house structure, and everything else we'd need to know.
Paige Reason and Greg Sheldrake
Thanks again for the fabulous work you and your team did on selling our house. We couldn't have asked for better representation.
Tracey & Stefan Sloga
We really enjoyed working with you, and still in (happy) disbelief about our new home. Thanks again for everything!
Divya and Adi
I just wanted to send you a brief note with gratitude and admiration for your skill and expertise in selling our home so quickly and with such a good result! I am impressed with the efficiency, professionalism and thoughtfulness of everyone. Thank you so much!
Thanks to all of you for your support, guidance, encouragement and enthusiasm during the sale of our beloved home. We couldn't have gotten through without your help, especially during stressful times.
Julie, your professionalism and "cool as a cucumber" approach on offer night made the nerve-wracking experience easy and enjoyable! Please thinks of us as a reference anytime!
Pam and Chris Mihailoff
Thank you so much for your ongoing help with the search for our home. We love our new place and we are looking forward to many years of happiness here. It is everything we were looking for! We really appreciated your effort, honesty, humour, attention to detail and most of all, your patience! Thank you so much!
Noel and Michelle
The Julie Kinnear Team was a great referral from a friend, and we got along well with Holly. We also loved exploring the different neighbourhoods of Toronto. They were excellent at problem-solving and keeping our special needs in mind.
We were so pleased and impressed with how professional & dedicated Julie and her team was throughout the process. The attention to every detail along with their positive attitude made the entire experience such an enjoyable one.
They say buying or selling a home can be one of the most stressful things you can do but thanks to Julie and her team – they made it one the most pleasant experiences.
Christina and Greg O'Reilly
Having Julie and her team manage the sale and purchase of our new home felt like we were being cared for by family. The attention to detail and service was beyond anything we could have expected. Julie was confident, honest, and reassuring, and everyone we came into contact with on the team was professional, friendly, and helpful.
The idea of selling and buying a new home, while handling our already-busy lives, had always filled me with dread, but it never felt out of control or scary. We sold our home quickly and then found our new home just as quickly and we've never been happier! Julie went above and beyond in handling the sale and purchase and we would not hesitate to recommend her! Love you guys!
Reni Walker & Bruce Mitchell
It was a great experience and I actually had a fun! The level of service, both when buying and selling, was excellent. I also thought the marketing sheet was very unique and I loved the "walking" video that Julie did of my place. This is a very detail-oriented team and that was very important to me.
Is real estate in Toronto really supposed to be this much fun? Less than 2 months after our first meeting with Julie, with her leading the way we find ourselves anxiously ready to move into our new dream home, and have sold our current home for more than we could have ever expected. And with Julie's cool, calm, always optimistic demeanour, I don't think we went more than 5 minutes without having ourselves a good laugh along the way.
To the whole JKTeam: OUR SINCEREST THANKS for all the hard work we saw, and all the hard work I know you were doing behind the scenes to help ensure that all our expectations were met and exceeded.
Carol and Brian Kim
I just wanted to drop you a line to let you know how amazing Holly is (although I'm sure you know that)! As a single, first time home buyer in this crazy market, I can't tell you how much it meant to me to know I had Holly (and your team) on my side. It made the whole process so much easier to know that I could implicitly trust Holly's advice always knowing that she had my best interests at heart, and that her #1 goal was to find me the perfect home. In the end I've found myself the proud soon-to-be owner of a home that I'd almost given up hope in finding – it has everything I wanted and more, and I know that it is all thanks to Holly's guidance and unwillingness to let me settle!
I could go on and on, but you get the idea. I will happily recommend Holly and the Julie Kinnear team to anyone and everyone; it is clear from all the little touches (I loved the surprise blockbuster gift card, it came at JUST the right time), that your whole team is a step above.
Thank you. Kind regards, Naomi Clement
Jen, Raphael and I were talking last night and we really wanted to let you know how great we think you are! When we are in the bidding wars you are so helpful at letting us know what a good deal is, being aware of how we are feeling about a house, keeping us bidding competitively (but not to a point where you know that we'll have regrets).
Going through this process with you has been (and will continue to be) wonderful. We really appreciate all of your comments and knowledge and support!
Leigh-Ann and Raphael
After meeting with several agents, we knew as soon as we met with Julie that she was for us. Her relaxed yet professional style was a great match with our personalities and she made the whole process of selling our home pretty effortless. We also had lots of good laughs along the way!
Julie's supporting team was also excellent and always at-the-ready to answer any questions and respond to emails.
We would highly recommend Julie and her team to anyone…actually, we already have!
Tara Azulay and Mark Rigley
I was referred from someone who I respect who highly recommended Julie. When we met I felt that this was someone who was on the ball, alert, yet calm. I also like the tech-savvy. The selling of my house went very smoothly. It wasn't fun having to keep everything in perfect order during the week of viewings! The actual fun part was the „offers" part. (I did not know it at the time because I was so anxious, but it was exciting!)
Why the Julie Kinnear Team? I had seen the name pop up online in connection with a home in the neighbourhood we ultimately bought in (and others that we love.) I really like the Julie Kinnear Team style: direct, fun and STRONG – the kind of people who can close a deal!
We decided to work with the Julie Kinnear Team again because I was extremely happy with the relationship I established with them, Jen Palacios in particular. I like the philosophy, the level of care, the sense of humour, the professionalism and the complete lack of icky agent „slick-o-city". (I just coined the term :))
Alex and Sean
We were in Australia and I stumbled across the website and it drew me in. Then we met Holly Chandler and she was awesome so we knew it was a perfect fit!
Meeting Jen was like recognizing and old friend. INSTANT chemistry, awesome patience and kindness and I love how calm she is and accepted me for exactly who I am. Oh and finding my dream home in a week wasn't too shabby either!
Just getting back from a wonderful week off moving into my new love shack! I AM madly in love with the new house and kiss my walls and floors every day! I just wanted to express my thanks to your very generous gift card from Home Depot (my new favourite store!!!!). You are so incredibly thoughtful! I couldn't have done this without you Jen! Thanks again for everything! I am over the moon happy!
The process was so quick and efficiently executed. The team approach is the best I have seen. Your success rate (as seen on-line) speaks volumes. I cannot think of any deficiencies and rate the team an excellent on all levels.
We are so happy to find a house that met all of our requirements after months of searching. We chose the JKT because of their knowledge and friendly approach.
Francine and Robert
We found a house very quickly. Julie understood my needs and did not waste any time! Negotiating with Julie and Jen was refreshing. I can't t think of anything that could have been handled better. Good website and relevant information that was provided, Julie's knowledge of the neighbourhoods and individual houses, and her approach - you want to work with people like you! Great team and very helpful.
Looking for a house with Jen was a fantastic experience. We were impressed with Jen right from our initial meeting and after the very first day of seeing a few places, Jen had honed in to exactly what we were looking for.
We were dreading house hunting and expected a long, drawn out process. We were pleasantly surprised. Jen was so easy and fun to work with and we found a house in a very short time. Jen is very knowledgeable, helpful and honest. We just can't say enough good things about Jen and we highly recommend her. We love our house and neighbourhood. Thank you so much, Jen!
June and Travis
Back in 2007, before moving to Toronto I happened onto the website as I was browsing for Toronto neighbourhoods that would be nice to live in when we did move. The site had very extensive info on neighbourhoods with maps and average price stats-all very useful to someone who didn't know the city 'pockets' at all.
Then I started noticing how cool the photos and info on the places for sale looked. Very professional, very attractive images. So I started going to the site more often to see what was out there for sale, how much it cost, the photos, etc. I promised myself that if I ever had to sell a property I would try to work with JKT.
So when the time came, I contacted them. I didn't have to be in the country to do it. Emailing and good communication made sure I didn't have the stress of having been there in person through the process. I honestly cannot think of anything else. I am a demanding person at heart and for me to say that is a big deal. I never felt like I wasn't being thought of or looked after; really it was a very smooth process from my perspective.
Gabriela and Giulio
We have been in the process of relocating from Vancouver to Toronto for what, at the time, seemed endless. Our light at the end of the tunnel, our spark, was Holly. She was a vision in her car, zooming us around the real estate nuggets and hot spots, guiding us to not only the most desirable homes but also giving us restaurant tips along the way.
We finally moved in this past Saturday and couldn't be more pleased. She is a real gem, that Holly, and we appreciate her very much. When we are ready to move again, we have her on speed dial.
We loved our moving cards (so cute!) and our Home Depot gift card (we bought a sprinkler for the first time! Coming from a condo to a house, this was a big deal for us!). Thank you so much to your entire team, most especially Holly.
Margaret and Bryan
Hi Kinnear Team,
after you helped us sell our Roncy Victorian last summer (multiple offers and nearly 20% over asking, thanks!), we moved into our 130+ year old brick farmhouse. Julie hooked us up with a great "By Referral Only" realtor in this area, who kept with us all through the year-long search for the perfect farmhouse. We've been here 5 months now and are totally loving country life! A guaranteed white Christmas, and nothing but gorgeous rolling hills & farmers fields on the horizon. Our projects now revolve around renovating the place by adding modern conveniences while still keeping the old charm - living & dining room and bathroom are done, huge country kitchen up next!
Kevin and Beth
My parents are very happy about their new house and the selling of their old house. They moved in in July. All went smoothly!
We were looking for someone who specialized in the Bloor West area and came across a YouTube video of Julie walking through a unit in a building we were interested in. We found her to be very 'real' and after looking online at the site felt that this would be a good fit for us.
We were happy to meet Tyler and immediately felt very comfortable with him. The whole process was enjoyable. Meeting Tyler was key. He was very informative, patient, and available to show us properties.
Amanda and Ben
We felt confident doing it with the support of the team. Most people are used to dedicated service by one person and can be thrown off by being referred to different people. We've had a great experience and see how it benefits clients, but recommend ensuring new clients understand the value of your team based model.
We worked with who we trust. We have worked with Holly in the past and would work with her where-ever she is... And we loved having Jen and Tyler's help along the way. Both times we saw property we were interested in, Holly happened to be away, but we were taken care of. Without the 'team' support, we would have missed our house!
Jen Lo and Tony
We enjoyed learning about the different neighbourhoods and figuring out the best place for us to live. We didn't enjoy the stress that comes with buying in the Toronto market - the bidding wars, price above list, and the speed with which everything moves!
We were really happy with the service and help we received. Our house-hunting trip was great! Online research and a thorough review of the Team's website and videos helped us find The Julie Kinnear Team.
Sarah and Reid
Holly Chandler made house hunting educational and fun. Her enthusiasm for real estate is contagious!
It was least enjoyable not knowing what it would take to get the house. At the same time, though, this made the whole experience exciting (and a bit nerve-wracking!).
Holly was referred to us by my sister. My wife and I had a good feeling about Holly after our first meeting.
Tim and Vanessa
We loved how quickly the deal got done, led by Holly. She was flexible, fun, and really listened to what we had to say. It was hectic having to get ready to sell our other house. Other than that, it was a quick process! Honestly, I can't imagine the process going better and being handled better.
Julie helped me buy my first home and has maintained contact with me over the years between. I work in the customer service business and recognize when service is being done extremely well.
Ali and Matthew
We loved working with Julie! She's such a pro and treats you like we're her #1 priority. Always got back to us fast, talked our language, down to earth and very well researched. I think a lot of the qualities that make her an amazing agent are just her personality and not things you can teach someone. I had my full trust in Julie and just knew it was going to work out with all of her help.
The least enjoyable part was my own stress of potentially not selling it fast enough (since we had already bought a new house). But this wasn't the case in the end, so it was short lived stress. Julie was flawless and always so relaxed it made me at ease.
The Julie Kinnear Team sold a house that one of my friends bought. I had researched them and once I saw they're top 1% in Canada I was hooked. And after meeting with Jen, Julie, and Tyler, I knew they were our type of people.
Penny and Phillip
I was very happy with your website feature of our house! Not only did it highlight the positive features of the house, it provided information on the neighbourhood and community so prospective buyers can assess if the whole package would be a good fit for them.
I really can't think of anything that your team hasn't already thought of, and more! Your team was wonderful and provided highly professional and knowledgeable service.
Fintan and Bambi
No one expects to suddenly have your house for sale during a pandemic – Holly said she would get it sold and she did! We are forever grateful to her. Jen provided so many resources to help us out. Their stager Alison Mercer is fantastic and we have hired her to help us decorate our new home. Jen referred a lawyer to us who was so kind and helpful. Moving tips came as well with a full checklist. There are so many details to buying and selling that you have no idea about but you are covered with Jen, Holly and Claire.
- Natalie and Jason Aris
I would absolutely recommend Lisa Taliano of the Julie Kinner team to my friends and family. She was able to find us a lovely "forever home" that fit our budget in a very tight market. It still hasn't sunk in! We felt confident having her negotiate on our behalf - she is experienced and dedicated. In particular she went above and beyond by providing a personal touch, making sure we were comfortable and in control of all decisions during the ups and downs of the offer process, which can be very stressful. Lisa was always quick to respond to questions and continued to help us even after our deal closed. Her team also connected us with a great mortgage broker and lawyer, covering all the services associated with the purchase. We will miss Lisa Taliano for now but would definitely call upon her services again if we decide to sell or buy real estate in the future.
- Melissa and Jeffrey Laister
We connected with Jay Banks through Linkedin just before we
moved back here from California 3 years ago. After 2 years of getting
familiar with Vancouver we decided to hunt for our home. The first
thing we needed to find was an agent and of course the first person we thought of was Jay. As an artist, first impression, through Jay's profile photo in Linkedin, was of a very reliable person. Later it proved our sixth sense. Engaging Jay as our agent was a blessing. There was a comfort zone with his personality and professional style that made our entire purchasing experience pleasant. His quick response and patience is second to none. We are pleased that after nearly one year of hunting, finally we found our ideal townhouse in a great neighborhood in Lynn Valley. We would highly recommend Jay. Thank you again, Jay.
- Yie and Lie
After trying to sell my home, unsuccessfully, for two years, I decided to hire
Jay Banks. He had come to my door several times over a few months and I
was so impressed with his gentle persistence that I thought he may be just as determined in selling my home as he was selling his services. I was right.
It took a while but Jay did sell our home. And then the fun began. We started shopping for a new place to move into. What impressed me the most was that Jay was the voice of reason that I needed when looking for the ideal place for my son, our four-legged companion and myself. Rather than rush me into a quick purchase, he ensured that I was aware of any caveats associated with the properties I was looking at. He was by far the most thorough, ethical and trustworthy real estate agent that I have ever worked with.
As I move into our beautiful new townhouse next week, I thank Jay for his
Jay Banks is an excellent realtor. We have used him to buy and sell two of our properties and would not hesitate to refer him to anyone looking to sell or purchase a home. He is very detail oriented and always committed to assisting us in a moment's notice when needed with creative solutions. We
highly recommend Jay Banks.
- Katie and Bev
After long consideration, we recently decided to sell our Seafair house and
move our family into Steveston Village. We elected to work with Jay due to his successful history of selling (many!) other houses on our street/neighbourhood over the years. It was an excellent decision. Jay was
thorough, professional and pleasant and worked effectively with our quick
timeline, managing to get us through selling and buying within a couple of
weeks. We couldn't have asked for anything more.
- Gordon and Alison
I had worked with Jay to find my first home, so I knew he would be my first
choice for finding my second one. He made moving forward with finding my
new home easy as he was able to accommodate me due to my hectic
schedule and made sure I was well informed about any property I had interest in. He listened to what I wanted and was able to help me find the perfect home. Jay helped make the process simple with his expert knowledge and guidance.
Jay was recommended to us and we will most certainly recommend him to others...
As much as we loved calling Steveston our home for eight years, Vancouver seemed to be calling us back. Jay showed us several houses that met our description, but once we found the perfect home in Vancouver's South Hill neighbourhood, there was no looking back; all we needed to do was sell our condo!
As first-time sellers, we weren't sure what to expect in today's market. Thanks to Jay's hard work, within six weeks we had an offer we accepted. Jay truly had our best interests in mind throughout the entire process.
- Ryan and Sue
When it came time to sell my father’s Condo in Richmond, my first call was to Jay. Jay has been our Real Estate agent for over 14 years and also knew my father very well from when he lived in the ‘Monds’ of Richmond. We cannot say enough about Jay and his knowledge and art of making it seem easy in this sometimes scary real estate market. Sale was quick and close was quick, no stress and as usual a complete pleasure working with Jay.
- Dan and Cathy
This is a quick note to express my gratitude for Brenda Kinnear's and Jay
Banks' help both in selling my condominium in New Westminster, and in
securing a new condominium in Vancouver.
About two years ago, Brenda's daughter Julie helped to sell my loft in Toronto, when I was planning to move back to the West Coast. Though I was looking while still in Toronto, Jay and Brenda were instrumental at the time in helping me to find a home to relocate to, and I've enjoyed my location very much.
When I decided that I wanted to move closer to work this year, they went above and beyond, helping me to identify locations that I could afford as well as prepare my place to list it. I never felt pressured to jump into something blindly - an indication that they put their clients' best interests first.
Selling and moving is always a stressful prospect to face, but this was a relatively smooth series of transactions, something that I attribute in no small part to their professionalism and proactivity. Vancouver isn't an easy market to buy in, but it is without hesitation that I recommend Jay Banks and Brenda Kinnear - knowledgeable and warm professionals - to anyone wanting to make a move in the lower BC mainland. I feel so lucky to have found them.
In 1993 Jay sold our home and found us a beautiful townhouse. Twenty-six
years later, who but Jay is going to sell our house. My husband and I are elderly with no immediate family in B.C. Jay and Brenda became our confidantes. Jay promoted our home on the website and MLS, he organized showings within our time frame, he gave us honest advice so we could make our decisions.
Above all he just listened.
After the sale Brenda assisted us in organizing furniture donations, packers,
movers, rubbish removal and professional cleaners to prepare the home for
the new owner. We are truly grateful to Jay and Brenda for all their wonderful help.
In working with Jay to buy our first home, we found him to have superior
knowledge of virtually all aspects of real estate, from trends in the market to particular details of various locations to suggestions for improvements. He took the time to understand our needs and always acted in our best interests. His realistic but positive attitude helped us navigate a very difficult housing market. We are very happy to have had Jay as our agent and wouldn’t hesitate to recommend him to anyone buying or selling a home.
- Edwin and Cindy
I’ve known Jay for over fifteen years, first meeting him as the selling agent of the house I had purchased. Over the years Jay kept in contact and I quickly came to realize that Jay was the agent I would use when it came time to sell.
Jay was the only realtor that I felt comfortable using and I trusted that he
would look out for my best interest and advised me accordingly. He and
Brenda were invaluable in helping to ensure the sale went smoothly and the house closed without any issues. If you’re looking for a professional, diligent, ethical, honest agent that will listen to what your needs are then look no further. Give Jay a call!
I wanted to take a moment to say "Thank You" for everything you have done in helping us find our current home. I can't say enough about Jay's
professionalism, caring nature and easy going demeanor. He’s a personable, competent and confident realtor which my wife and I felt very comfortable with immediately.
I have used Jay to purchase a home in 2003 and again in this year.
Throughout the home buying process, Jay was extremely responsive and
thoughtful in his recommendations to us. He was highly organized in showing homes within our time frames which was very important to us due to our very busy schedules. He has always given us his honest opinion, which helped us make informative decisions in the purchases. Jay was always there thru all aspects of the sale and even was available for questions once the sale completed.
I highly recommend Jay if you are looking for a realtor to help buy or sell your home.
I can't even put into words how totally happy I am in my new place! When I think back on when I very first saw the posting for it - I was just hanging out with two of my kids in Montreal and they looked at the pictures and really urged me to respond to the posting... And how it has all gone since that night, it's really feeling like a dream still!
My kids can't believe how nice the condo is, they all have their own sets of keys now! My electric scooter is working out so well, I don't think I will ever own a car again, and all that savings I can put into paying off the mortgage much faster!
Hope you and Brenda are doing well, and we'll keep in touch!
This was our first transaction with Jay although my family has been with him for decades. We could not have been more impressed. My wife comes from over ten years of fine dining and I have over twenty years in sales/customer service. We rarely feel that we are actually being serviced. Real customer service seems to be a part of days gone by where we actually care about the people we share our business transactions and our lives with. We would tell you that Jay has set a new standard for us in attention to detail and customer service. He exceeded every expectation in the finite details of our sale. In fact without his care and understanding we are certain that our deal would have gone very differently. We had already moved to Toronto during the sale, he made it feel as though there was nothing left to chance. Jay, thank you for all that you do!
- Justin and Lucero
Sold our home on Friday and bought the new house on the following Monday! Jay sold my mom's house in the "monds" so she recommended him when it was time for us to upgrade. He understood the emotional attachment my mom had to the house and he listened to her concerns. Mama liked that Jay did not push and let her go through the process of selling without making her feel pressured.
When it came for us to upgrade, Jay walked us through the process and was very professional. We had many questions and he was thorough in answering all of them and explaining to us what we did not understand. I felt good that my questions were taken seriously. What we really liked about Jay is the personal service.
When we bought our first home, we were assigned to "the assistant" so we were pleased when Jay dealt with us personally. He came over to our home to discuss business unlike our experience with an agent for our first home who asked us to go to her house and do business there!
When we told Jay that we are very specific with the area we want to move to, he understood. Believe me, people looked at me funny when I told them the specific area I was interested in. I had specific boundaries but Jay understood.
Location, location, location. Yes, we found the house we want, within three
days of selling our home, in the right location, the right specifications and best of all, the right price!
We just referred Jay to a friend of ours who wants to upgrade. That's how
pleased we are with Jay and his services.
Thank you Jay!
- Joey and Emelyn
12 years ago, Jay helped us find our home, so when it came time to sell, we did not even think of calling anyone else. Jay has been extremely helpful in explaining the whole process, and was always available to answer any questions that arose. He made the stressful process of showing, negotiating and selling our home very comfortable, and always with a smile and good humour even when the hour grew late! Thanks so much for helping us to move on to the next stage of our lives!
- Jo and Martin
Relocating from Toronto to Vancouver was an exciting new venture in our lives, but the thought of purchasing a home in a city we'd only ever vacationed in was a task best left for professionals! Working with Brenda and Jay helped us demystify the process.
After meeting us and learning about our preferences and 'must-haves', they rightly suggested that we look to live on the north shore. They showed us a variety of homes ranging in price-points and location, and while they were quick to offer us the advantages of each property, they never once rushed us into making a purchase.
Once we narrowed down our search to two exciting properties, we worked with Brenda and Jay to help us decide which one was best for us and our growing family. One year and a half later, we have happily settled into our new dream home on the west coast! Thank you Brenda and Jay for your support in this process, and for stopping by from time to time to see how we are doing! We think of you as our neighbours and wish you the best of success in helping others achieve what we have!
- Jennifer and David Chiu
I had the good fortune to have Jay Banks as my realtor when selling my house earlier this spring. Having lived in my house in the "Monds" for nearly fifty years, this move was quite a wrench for me. Jay was very attentive to my moving needs and saw me through the whole overwhelming experience with kindness and professionalism. I am now in a nice condo in Steveston and everything has worked out well for me. Thanks to Jay!
- Pamela Hiensch
Having sold our family home after the last of our children moved out, it was
time to downsize to a condo. We chose Jay, who had been our neighbour for many years, as we thought his experience in the Richmond market would help us make this big change. Jay showed us a variety of options and provided insight into the market and the history of buildings we looked at. He was unfailingly polite and patient with us as we narrowed down the area, options and features we wanted. When we finally zeroed in on the condo we wanted, Jay followed up on many details and pursued the seller’s rather reluctant agent on a few things that needed to be addressed. We would certainly recommend Jay to other buyers and sellers of real estate. You can count on him to stay calm, cool and collected while getting all the details looked after.
- Julie and Gord
We first explored the Vancouver market four years ago with a plan to retire there from Winnipeg in six or seven years. We could not have been more fortunate than to have Brenda and Jay looking after us.
At that time we knew little about Vancouver and simply wanted to get a foot in the market with a one-bedroom condo that could be easily rented until we could find a larger two-bedroom. We gave Brenda our wish-list via email and when we flew to Vancouver a couple of weeks later she had a full day's schedule of viewings in the west end, the area she assured us would best meet our needs.
Though what she had lined up for us certainly piqued our interest, we were a little reluctant to purchase on our very first visit. However, what she learned from us that day made our return visit to Vancouver two weeks later very productive. Not only had she arranged viewings for a number of condos that included the one we ultimately purchased, she also helped us find both a property manager and a mortgage broker. And she had been right about the location, the condo has been rented for the entire four years without any problem.
When we contacted Brenda again to search for our own retirement two-bedroom this year, she knew exactly what we wanted. We landed in Vancouver on a Saturday morning. Over lunch, Brenda suggested viewing a condo that she thought would interest us in the area. It was perfect, meeting all our needs and falling within our price range. We put in an offer that same day with out looking at a single other property.
But that was only the beginning. Because we are in Winnipeg, Brenda and Jay stepped up to take care of everything from doing the walk-through prior to possession, to following up with the developer in making sure the deficiency list was properly addressed, to doing the final walk-through on our behalf and getting the keys and appropriate forms and documents to our property manager (the same one they helped us find four years earlier and who agreed to manage our new condo). And they found a buyer for our one-bedroom within two weeks.
Being in another city, we really appreciated how they kept us fully informed as both transactions progressed, helping to smooth the whole process. We cannot express how happy we are to have found two such dedicated, thorough, and competent professionals. They have provided us regular market updates over the last four years and much good advice. We have moved beyond a simply professional relationship to a friendship we hope to continue after our move to Vancouver in a couple of years. We highly recommend Brenda and Jay.
- Guy and Kathryn
Jay made our first-time home buying experience very smooth. From the beginning, he was honest with us about the lay of the land and what we can
expect in terms of competition in the market. Jay quickly understood what our needs were and offered sound advice in order to ensure that our offers were competitive without being overzealous. Overall, his professionalism and warmth made the process of finding a perfect much less stressful than it could have been without him.
Jay is hardworking, honest, punctual and delivers on all the promises he makes. He makes himself readily available to clients with his extremely fast response times to inquiries, showing that he is a true professional in his industry with a firm commitment to client satisfaction.
Jay kept us well informed on new listings in the market, and helped alleviate any concerns we had throughout the property search process. We felt Jay’s dedication to his clients when he caught issues that could have left us personally liable to some red flags with a unit we were looking at. For this reason alone, we are extremely grateful for the opportunity to have Jay represent us.
A family member has worked with him in the past, and for good reason: His professionalism and courtesy make him an easy choice to our family and friends looking to buy (or sell) a property. Thank you so much for all of your help!!
- Sarah and Mark
We decided to sell our 24 year residence in Richmond quite suddenly, after seizing an opportunity in Victoria. Over the past dozen+ years we knew Jay and Brenda as neighbours, and as responsible community members. Their daily scheduled walk with their lovely German Shepherd passed our front door, and with that contact came friendly chats – nothing whatsoever to do with real estate!
When we needed straight and realistic answers concerning our move, Jay was the logical choice. He was merciless in stating what we needed to do, and soon a 20" storage locker was overflowing. We heeded his advice on what was appropriate and he did talk us out of some unnecessary modifications – and we thank him for that.
Our home was listed, with 4 offers on paper within about 72 hours. As we were closing a property on the other end, we went with Jay and Brenda's advice and completed our transaction. We liked their analytical approach, with no false expectations. Everything was concluded in a very thorough and professional manner, and we remarked numerous times that we just wished we had Jay watching out for our best interests on the Victoria side of the water!
We can, without any hesitation, recommend this team for the kind of old fashioned real estate service when the agent actually listened to the client with out simply resorting to a spread sheet of recent transactions. They brought the concept of service right back into the equation. Thank you, Jay and Brenda!
- Bryce Gibney and Lynne Baker
This is the second time we have used the services provided by Jay Banks and Brenda Kinnear. We have found them both to be professional, conscientious, well informed, and extremely easy to work with. The sale of our family home unfortunately had some "challenges", which prolonged the sale even in this hot market. However, they never let us become disheartened and with patience and perseverance they finally "found our buyer". We have and certainly will continue to recommend their services to others. Thanks ever so much Jay and Brenda!
- Paul and Cathie Garnett
We met Jay about 6 years ago while looking to buy and sell. Ultimately, we
renovated at the time but were really impressed with Jay’s knowledge and
professionalism. 6 years later when it was time to buy again, we didn’t hesitate to use Jay. Jay Banks starts by listening and continues to go above and beyond. He is well respected in the community, genuine and friendly.
- Jason and Monica Funk
This is the second time we have had the pleasure of the assistance of Jay to sell our condo. It was a difficult move as we left Richmond to move to Kelowna. Jay organized everything perfectly, we are very grateful for the excellent service and recommend Jay to anyone buying or selling Real Estate. Thanks again Jay!
After 32 years and raising 2 boys that have grown up and moved away to start their own lives, it become time for us to sell. There were many realtors knocking on the door but we knew there was only one man for the job – Jay Banks. Working with Jay on the sale of our home was a real pleasure and his professionalism was wonderful.
At the time we decided to sell our home our niece was coming down from Prince George to move in with us so she could attend UBC, and we had booked a weekend away with our boys, Jay worked around our busy schedules and came up with a plan for an open house when we were away.
We come back and Jay had multiple offers over the asking price. Our home sold over asking price in 7 days. I would highly recommend Jay Banks to be your realtor for knowledge, professionalism and attention to detail. Our lawyer also commented on Jay attention to detail because it makes her job go smoother.
- Ed and Carol
We were referred to Jay Banks by a friend of ours when we were looking to purchase a home. Jay is personable, committed and very responsive. He was willing to spend a lot of time with us as we explored our options over a period of several months. He ensured we had all the information we needed to make informed decisions, and would find an answer to any question we had. I really appreciated that he always returned our texts or emails promptly. And when we finally had an accepted offer, Jay worked hard to make the transition as smooth as possible, even when a few "hiccups" developed along the way.
- Diane and Orion
I moved to BC approximately 8 years ago. I have on two occasions dealt with Jay Banks. Both times, I found Jay to be professional and informative. I would highly recommend Jay to anyone who is interested in buying or selling a property. There is no other realtor for me since I, on both previous dealings was able to walk away with much more than the listing price. Jay went above and beyond his duty. He figuratively held my hand through the entire process and Jay patiently answered all my questions. Thank you Jay for your patience, integrity and alacrity and look forward to doing some more business in the future...
- Ever grateful, Kamal Diamond
We were leaving for a month vacation in Europe at the end of September, when a chance for us to relocate to North Vancouver was presented. We contacted Jay to list our house as Jay had put us into it 25 years earlier. We listed on Thursday before we flew on Friday and while we were away in Rome the first week Jay was able to bring us an offer which we accepted. Jay handled everything in our absence which allowed us to really enjoy and not worry about if the house would sell or not. We can’t thank Jay enough for his diligence throughout this process. Thanks again Jay.
- Dawne and Mark
When it comes time to make a change in where you live, you take your chances with business cycles and changing cultural landscapes. Regardless of one's circumstances, it is a stressful process and not everyone has the ability or good fortune to be able to "time the market" to advantage.
However, what helps a great deal is to have very good people working on your behalf. And, while it may sound like stating the obvious, to "start by listening," is a crucial step in obtaining the best result in an uncertain marketplace.
Jay Banks and Brenda Kinnear has been the "Family Realtor," for a long time, having worked for us, parents, children and extended family as the circumstances of each group required change - buying or selling. In each case, our needs, wants, desires and budgets were clearly heard and matched with prevailing market conditions and realities. Matching buyer's budgets and seller's hopes is not as easy as it sounds especially when one has put blood sweat and tears into one's "fee simple" piece of heaven!
Throughout, we were all treated respectfully, patiently and honestly even as the emotional biases of being in one place for 37 years tended to put up barriers to rational choices.
Thank you, Jay, for your guidance, understanding, persistence, outstanding salesmanship and friendship throughout the adventure of selling our home.
I want to thank you Jay for all the good work you did for me. You were honest, meticulous, diligent, and good at dealing with difficult people and situations. I would recommend you to anyone needing a real estate agent. Good luck.
- Mark Bostwick
I first met Jay over 15 years ago when my boss at the time recommended Jay. I was looking to buy a condominium in Richmond. I had a large dog, which was a problem then, and limited funds. I found a fantastic condominium in the heart of Richmond, on a quiet street, across from a park, and in a beautifully maintained building.
I was very impressed with Jay’s calm pleasant nature, and his knowledge. Even though I looked at a lot of places Jay was never impatient or rushed. Jay attended to every detail of my new home purchase and I felt confident that the purchase was all in good order.
When it came time to sell my condo and buy a town house, Jay was my first choice to look after the sale and purchase. Since then Jay has been my agent for the purchase and sale of my townhouse in Langley, and the purchase and sale of my house in Langley. With Jay’s expertise I was able to sell my townhouse as prices were peaking and purchase a freehold house before the detached home sales peaked.
Recently, I sold my house as I am moving out of the area. I was again impressed with the work that Jay put into this sale. He had researched and collected all permits and data regarding the house, he had all the answers and documents for the buyer ahead of time, which expedited the sale and created a relationship of good will with the buyer. Jay’s negotiating skills are impressive, as he not only has my respect but also the respect of the buyers’ and their agents.
For over 15 years and the purchase and sale of three properties I have found Jay to be professional, ethical, and pleasant to work with. I believe that these qualities have been crucial in both my purchases and sales of properties.
- Gordon Bishop
What can we say about Jay Banks other than he is absolutely wonderful. Jay Banks is a very thorough and conscientious gentleman. He did indeed start by listening to us and finding out what it was we were looking for. He is not an aggressive salesman as some can be but rather is very helpful. He made sure that we saw every property that we expressed interest in and
let us make our own decisions.
Jay was also very helpful when it came to the clearing out of our former property. He went so far as to personally take some of our things away for us.
Business matters aside, Jay is also a very nice person who is easy to talk to and has a good sense of humour. Thank you, Jay!
- Barbara and Ian Murray
Jay was a steady, calm yet proactive representative throughout our selling and buying process. We felt confident about his experienced advice and were appreciative of his sense of humour in our times of stress. We are thankful for all of the help and time he gave us. Thanks Jay!
- Wendy and Greg Andrews
After long consideration, we recently decided to sell our Seafair house and move our family into Steveston Village. We elected to work with Jay due to his successful history of selling (many!) other houses on our street/neighbourhood over the years. It was an excellent decision. Jay was thorough, professional and pleasant and worked effectively with our quick timeline, managing to get us through selling and buying within a couple of weeks. We couldn't have asked for anything more.
Gordon Smith and Alison Munro
My husband and I have bought and sold many properties over the past 30 years l but none have been as easy and stress free as the recent sale of our home with The JKT.
We met with Julie way back in September to discuss selling our family home of 15 years. Julie guided us through the planning, purging and preparation process with her expert knowledge of the market, a ton of patience, and a very healthy dose of good humour!
Julie connected us to several tradespeople - even before we had settled on a realtor! Julie also introduced us to her team, and what an incredible group of professionals they are! The contractor, handyman, stager, photographer, marketing group and fellow realtors were all such a genuine pleasure to work with. This cohesive team of experts ensured that our home was ready and at its very best for presentation to prospective owners.
We were thrilled with the outcome! Our house sold in less than a week with multiple offers above our list price.
We will be forever grateful to Julie and the Julie Kinnear Team for creating such an excellent experience during what typically is a very stressful time.
It will come as no surprise that we are working with The JKT to find our next downsized space!
Dear friends and neighbours,
The 318 Albany house sale was featured in the Globe and Mail today, thanks to my realtor Julie Kinnear. I’m sharing this with you because I think it’s so wonderful to see Tarragon Village get a little publicity. It’s such a great city pocket, and deserves a little recognition. Although, I’ve moved away after residing there for close to 20 years, it will always have a special place in my heart, and don’t be surprised if I ever make my way back there again.
Julie Kinnear and her team also sold my house at 327 Howland, in 2015. She and her team are remarkable. I highly recommend them with no hesitation, Julie knows the Tarragon Village very well! This is not an ad for her, but simply an acknowledgment of gratitude for the amazing service and results she and her team have always offered me. I look forward to working with them again.
Happy Holidays & Be well,
"I was introduced to Holly through my sister who worked with her buying a condo actually in Toronto, which is near Dufferin station. And she was really happy with the work that Holly has done for her and done with her, so she referred her to me when I was looking to buy a house with my family. And she was fantastic, she helped us through every step!"
"Hi Internet, my name is Theresa Scandiffio and I’ve recently purchased a loft thanks to Jen from the Julie Kinnear Team, so I wanted just take time to give a shoutout. She’s incredible, she’s highly knowledgeable, she’s super fun. She gets stuff done, but you never feel pressured and you always trust that she’s gonna make the right decisions and help guide you to your new home. So, I wanted to give much love to Jen and the whole Julie Kinnear Team. Bye!"
"Hi, we’re Natalie & Ryan and we’re first time homebuyers and Tyler helped us buy this beautiful house in Mimico. We’re really really excited to move in and want to thank you guys so much for helping us!"
"I’m Allan MacDonald and I’ve been a client to Julie Kinnear’s for a long time. About a year ago, when my wife and I found out we were expecting our second son, we decided it was a time for us to look for new accommodations. We’ve been living in a Leaside house that Julie helped us find about 5 years ago, and it was my wife Christine and I and our son Angus. With number two on the way it was time to upgrade. So Julie and her team sat down with us and helped us understand really what was right for us in terms of fit, and all the things we had to think about."
"I’m Katherine, this is Kevin and this is Nayda. We just sold our house in Bloor West Village for over asking and we’ve been living there for a couple of years but when she was born, we decided that we wanted to move out west, closer to family. So we chose the Julie Kinnear Team and we were really happy with how everything worked out. Within a day of our house being listed it sold for way more than we were hoping for, so we couldn’t be happier about that."
"Hi, my husband Colin and I met Julie when we were interviewing some realtors when we were considering selling our house and immediately we liked Julie’s style and her demeanor and we’ve honestly never regretted the decision to go with Julie. She did a fantastic job marketing and selling our house and one of the things we liked best about it was the fact that we really felt that she was advocating for us and we never had any concerns that she wasn’t sort of working hard and really doing her best to make sure that people saw and were interested in and saw the benefits of our property."
"I'm Megan and my husband and I have worked with the Julie Kinnear Team on several occasions. We bought our first house with them a few years ago and we’re just in the midst of buying and selling our second home. We had a great experience with Tyler buying our second home and were working with Jen again to sell our house and the whole team is being really supportive and helpful and makes the whole experience a lot less stressful."
"Hi! My name is Janet. Here is my experience working with the Julie Kinnear Team. We - my spouse and I, Tom, had been living in separate houses, having come from different families and different backgrounds, so we've decided that we're going to join our families together under one roof. So it was a big deal and we needed a lot of love and attention to make sure this went well for so many reasons and the Julie Kinnear Team was a fantastic partner. They were responsive, they cared for making sure that we were happy, that we felt that we were in a comfortable place. They were highly responsive and they found us a fabulous house, where we now have three happy children living under one roof. And I love my house, I loved the experience. The whole thing was wonderful from the beginning to end."
"Hi there! I’m here to thank Julie for helping us sell our family home. We were in that house for - myself, my family - we were there for over 45 years. It was a tough time thinking about selling and finally, when we decided to sell it was through word of mouth that we heard about Julie, through my wife’s friend of ours. So, when Julie came over she knew right away that it was tough, especially for me. My family home, you know, it was tough to let go of that house. Julie, she understood, she was very helpful and patient. She was very patient because I still had some major renewals to get through and Julie was there, dropped in to see how basement was going, how things were going. So, it was nice to know she had the caring, you know. She was right there."
"My name is Kenny Pierce and I lived in Toronto for the last decade and prior to that: Seattle. And I’ve just moved back out for purpose of being close to the family. I was debating on whether or not I was gonna sell my loft here, which was my 5th property. I’ve bought and sold and renovated and done all kinds of things beforehand and have dealt with other realtors. And so, I had a friend who actually put me in touch with Julie, I was very lucky in that regard."
Fergus had been looking for a home with rental income for a long time before hiring the Julie Kinnear Team to help him with his search. Shortly thereafter, he purchased his first house in the East End!
"Hello, my name is Fergus Lowrey and I’m just standing outside my house. I wanted to take a minute just to really say thank you to Tyler and whole Julie Kinnear Team in helping me make this purchase. You know, I was a little skeptical at first, to be honest. It was my first home and I was skeptical of realtors and what am I be getting into, but Tyler has really been amazing. He’s taken his time for somebody like me, who really didn’t know anything. He showed me so many hidden things like when we’d go to a house, he’d say: “Aah, well you know, there’s not a lot of natural light in here, Fergus.” Or he’d help me better understand sort of the lay of the land - was it sloping in or out? He helped me understand the value of the market of the area I was in - a lot of things that I just didn’t really think about, to be honest. And Tyler constantly would be reminding me and helping me better understand what I was looking at and it was a huge decision for me and it wasn’t something that was easy. It took a lot of open houses, a lot of time and Tyler was just really, really awesome. I can’t recommend him enough! If you’re thinking about getting a realtor and a realty team to help you on your purchase, please, call Tyler, talk with him - he’s so relaxed, there’s no pressure, he really cares about making sure you get what works for you. So yeah, thanks again Tyler, I really appreciate it!"
Anne and her cat Pepper talk about the experience her and Paul had working with the Julie Kinnear Team to buy their detached home in East Danforth!
"Hi everybody, my name is Anne and I’m just hanging out in the backyard of our new house, thinking about my friend Tyler Delaney and everybody at the Julie Kinnear Team who helped me get it possible. My husband and I trusted Tyler from minute one. He is the sort of person who really listens and understands what it is that you are looking for and then works his ass off to find it for you. And he also would tell us the truth about places that he didn’t think were right for us, which was incredible. We owe this house to Tyler, he knows the market really well and he knew that since we loved it, we should act on it and so we sought at 6, bid on it at 10 and owned it by midnight. And in the Toronto real estate market, that felt pretty insane to us, but here we are. So, thank you Tyler, from me and Pepper, who are very happy in our new home and it’s all thanks to you."
Matt and Ulana had very specific criteria for their future home. With Holly's guidance and patience they found their ideal home in Toronto's hot Junction neighbourhood! Holly advised them on all the details and strategies needed to be able to submit the strongest offer possible. Even in Toronto's tough market they were able to buy a home for far less money than they could ever have imagined.
Claudio and Marcela had pinpointed a desire to live in one particular building in the High Park Neighbourhood. At the time there wasn't anything available in the building that spoke to them. Holly did some research and found a condo that had been on the market for awhile the previous year but hadn't sold. It had in fact been taken off the market. Holly contacted the owner with a convincing letter, the seller agreed to let Claudio and Marcela see the condo and within a week they'd bought it for less money than the seller was asking. The next step was to sell their house in The Beach. After a consultation with Holly they had a list of improvements to help their house sell faster and for more money as well as a list of tradespeople whom Claudio and Marcela refer to as "brilliant." They received one offer at the list price and Holly was able to negotiate an even higher price.
"Hi, my name is Catherine and I love the Julie Kinnear Team. I’ve first found them when I was looking for a house and they did beautiful marketing material and I really loved them. I had them in mind for when I was ready to sell my house and so, I called them up when I was ready to sell my house and I’ve met Jenn Palacios and she was great. I loved that she was really honest and not kind of a typical agent that was trying to upsell me or upsize me on things. She was very straightforward with me and I had a lot of trust in her and her team. So, they’ve been great and they sold my house for way over asking and within seven days which is phenomenal and I highly recommend them."
"We're pretty excited because the Julie Kinnear Team just helped us sell our condo and buy a fantastic new condo, which we're really excited about because we're moving in in less then two months. We want to put a special shout out to Jen who was with us all the way through and Holly too who helped us buy a new place. So thank you very much to Jenn, Holly and the whole team - it was great! Easy-peasy!"
"My daughter was looking for a new place in Toronto and she had very little experience. We were living up in Newmark, so we needed to find the best service take care of our daughter. So we did some research and we found the Julie Kinnear Team. We had so many positive responses from many friends of ours. And the results were terrific. We had a wonderful time in Toronto, it was hassle-free, they stirred through the whole process, they helped her find her mortgage broker, and they made sure that dad hadn't to get involved at all. So it was wonderful."
"In a situation that would ordinarily be extremely stressful I was very lucky. I was introduced to the Julie Kinnear Team. They actually helped me sell my property at a price that was far beyond my expectations with service that was even better than that, if you can imagine that. I also purchased from the Julie Kinnear Team and I'm extremely happy with my new home and happy with the service I was given. Jenn, Tyler, Claire - the Team is sensational! I would highly recommend you give them a call and hopefully you'll have a smile as big as mine!"
Alex: "So last year we were speaking with my in-laws, Jessica's parents, and we've decided that we had more house than we needed and we were moving back to Toronto,so we've decided to buy a house together, converted into a two family home. So we've downsized from a large Victorian house and Julie's team helped us sell the house and helped us buy this house we're standing in now and it was a lot to take on, and it was frequently very overwhelming. And they took good care of us and held our hands when we needed it."
Jessica: "They sure did, it was a hell of a project, planning it all, working through the budget, timing and I can't thank Julie and her team enough for all the work that they did, all the little things they thought of."
Alex: "Staging, getting us a handyman to fix some of the bits and pieces that needed to get fixed before the house went to market."
Jessica: "It was quite an enterprise and they were there for us, for all four of us, they were there for the project and they were there for us as people too. It was a great experience!"
"Hi, my name is Linda and I've worked with the JKT to sell my house. I had a great big old house in Parkdale, which was a lot of work and to big for just myself. I'm single and I've interviewed a lot of agents before I've decided to go with Julie's team. I really like the fact that Julie got what I was trying to do right away, which was to simplify my house, get a better one that was, well not a better one, but one that was more workable for me. And to put money away for my retirement. And we were able to do that very successfully which was great! Then I worked with Holly to find a new house. She was wonderful, really patient. We looked for about 9 months and she was never pressuring me to go in a certain direction. But I felt like she was really good at telling me what were good areas and steering me in the right direction. And we found the house I'm sitting in right now. And I'm thrilled. It's much more workable. So I had a great experience working with the Julie Kinnear Team."
"We're Katherine and Sean, we bought our house with the Julie Kinnear Team about eight years ago and really had a great experience then, when we were looking to move to a bigger home with our growing family. We decided to go with the JKT once again and really had no reservations about working with them the second time. Julie's team was really fantastic. I would recommend them in a heartbeat. They were true professionals, they were attentive to us, really friendly, great resources - just a fantastic team overall. We had a super experience!"
"We've recently sold our house with the Julie Kinnear's help. We have met with Julie about three or four months before, to plan the process of getting our house ready for sale. She listened to what our needs were, told us and explained to us the process we would go through and helped us stage and sell our property. It's fair to say I think that we are both very happy with the result that Julie and her team achieved for us and we'd do it again in a heartbeat. Yes, our children have grown up and moved away and we've found ourselves with sort of too much house, empty bedrooms. Just really not in the right situation for the next phase of our life and we needed to move on. And Julie gave us such terrific advice on how to market our home. It could be stressful, there is a lot to think about, but Julie really took us through that process, really held our hand through that process and it was so easy and we felt so confident and of course, we got a great result. So we know we did the right thing going with Julie and her team."
"I've been working with the JKT to sell my house, which was a really great process and also to purchase this condo. All that within a very short period of time. And I just wanna say that I was really pleased with the work with the team approach and I think that was a great idea. I had someone to help me to purchase the condo and I had another agent to help to sell the house. The communication was really terrific, we knew all along the way what was going on - in terms of the house and the open houses and what we needed to do and so it took a lot of stress out of the process. So I'm really happy that we did very well with the house and also found this really great condo that I'm looking forward to move into."
"My experience was great, I actually came over from another realtor, I've been looking for 4 months and I just had no luck. And then in pretty much a week, they (The JKT) found exactly what I wanted. So it's been fabulous and I'm so excited to move in."
"We're the St. Arnaults, we live on Medland Crescent, right near High Park and we love the Julie Kinnear Team. We've bought about 10 years ago and we've raised our family in our lovely neighbourhood and Julie's been fabulous as well as her team. Always coming by and saying hello, and well just being fantastic with us. We just wanted to say thanks."
Jodi: "So we've found the JKT 8 years ago, when we were looking to move to Toronto from Switzerland. And Julie and her team were fantastic in helping us put together a plan for when we came and we had to make some very quick decisions within a week. And we've bought a house at High Park and we've been there ever since and it's been wonderful and we've kept in touch with Julie which has been great, because she's a member of our neighbourhood and our community and she's great to set up all sorts of fun things to keep in touch and keep us posted what's happening in the real estate market in our community."
Ben: "I totally agree. Julie and the team were great fun and we love connecting with them."
"We've worked with the Julie Kinnear Team five years ago, before we were engaged, married or had this cute little bundle of joy and we would never think of anyone ever again when buying a home."
"I purchased my first place, just almost a year ago with the Julie Kinnear Team. And I am extremely happy! I was buying on my own, which was a daunting experience, but I was very happy to have the guidance of the team and of the agent that I was working with!"
"The JKT is an extraordinary bunch! We just love how authentic they are. You just get the sense right away, they really care about you, not about just selling your home."
"We've had the most incredible experience, from start to finish, working with Holly and the team. We were pleasantly surprised about how quickly it came along in what's a notoriously scary market and we're extremely happy right now. We found our dream house, quickly and confidently!"
"I'm thrilled, I'm so excited, I mean, we have only met you for coffee, to kind of give you an idea, you know, what are our top 10 requests and you sent me a message to say: "This house is the one, you should come and see it." And that's the house I fell in love with."
"Amazing! I loved working with The Julie Kinnear Team. Julie sold my condo and she was so helpful and knowledgeable and she kept me calm when things got a little hairy and Jennifer was excellent with her negotiation skills in purchasing my new home and I love it!"
"Working with Holly was great, she was flexible and responsive to any questions we had and really helped out, especially on the decision for the house we bought, in connecting us with her other clients who bought in the area. And that really put our minds at ease, knowing it was a good decision to buy here."
"Working with the Julie Kinnear Team was definitely the right choice. Julie was very patient, extremely patient with us, but we eventually found our dream house and we had a great experience."
"Julie and her team just helped us quickly through the entire process. They were patient and they were attentive. We're so grateful, so thankful!"
"During the selling process we felt that she's really working hard for us and it's sold and we couldn't be happier. I give a 'highly recommended' for the JKT."
"Tyler, he was always accessible when we needed him, whether it was for viewings or questions or anything like that. He just really helped us feel really comfortable with the final decision that we made and was even willing to meet us and sort of follow up on that as well. We'd totally work with them again."
"The whole team was awesome, I liked how every week there would be a new surprise, whether they'd give us a date night at the movies or provided us with some really good information on the market and literally in a matter of 5 weeks we have sold our condo and bought this home."
"The JKT – they will take you through everything one step at a time and treat you like gold."
"Julie and Holly and Claire made it really easy for us and they guided us through it all. We were totally in a loop, which made it really easy for us."
"We're here to talk about our home buying experience with Holly through JKT and it was a great experience for us. We love our new house, we love our new neighbourhood!"
"Holly, she was very good at not letting us get distracted from what our goals were. You (The JKT) guys were great and made our relocation one of the great experiences!"
"I'd like to give a big thank you to Tyler and the JKT for helping me find the perfect place!"
"The best part is that Tyler didn't pressure us at all, not one single time. In fact, the exact opposite, he really wanted us to wait until we were really excited about something and now we've finally found it!"
"I would like to really, warmly, deeply thank all of the JKT, because they have been helpful and a great support. Honestly, Tyler did more than he was supposed to, he went over the scope and it was really appreciated. I don't think we would have done so well without them."
"It's really just overall an amazing neighbourhood we moved into. It really cushioned the blow of leaving the area that we were in Montreal."
"We put an offer on a house on Fern street that we tried and didn't get the house. We weren't impressed with our real estate agent at the time. So when we found this house we actually contacted you being the seller of a house that we lost a bid on and then we bought a house with you and sold a house with you!"
"Jen was really helpful and answered all our questions and really there was no pressure at all, like it was very laid back, whatever we were comfortable with. Because sometimes when you work with real estate agents, they are putting a lot of pressure on you to make a decision. We just really felt like she's on our side."
"Once you are a part of Team Kinnear, you feel like you're being very well taken care of."
"I came, I saw, I bought. It was the fastest experience I've ever had – and the best."
"As first time home buyers we were kind of taken along for a ride and it was a great ride, even in Toronto's crazy rollercoaster market. The second that Julie came over and we met with her, we were definitely put at ease. She knows her stuff through and through."
"I got a great price for what I wanted and it worked out exactly as I thought it would. I thank the JKT immensely for the great job they did."
"We sold my mother's house through the JKT and they were fabulous! They came in and they gave us suggestions to make it look really good. They were so professional and came in with all the right answers and the right opinions and the right price!"
"I think the real estate world is a place where you're not exactly sure that you can trust everyone who's involved in it… But I totally knew and felt that Julie and Jen were in my corner and looking out for my best interests. I knew they had my back."
"We can't wait until we get into our new house! Thanks Jen you did a great job. Thanks so much!"
"It was relatively painless experience and rather quick experience. Holly and the team made it very easy convenient and very easy for us."
"We've been pleased with the service, they've been absolutely amazing, walked us through the process the whole way, and explained everything so well."
"It was the first time in three home purchases where we actually felt we had an amazing value from a real estate agent."
"These guys are really good at what they do. I specifically sod them out, because I knew exactly what I wanted and Tyler and the team have been awesome."
"Just being able to ask Holly questions about the details and the value of the property that we were to buy was nice – to be able to trust her."
"We would gladly recommend their help. We are glad to be here and glad to have our home."
"Holly's approachable, actually returns calls and emails. During our experience that's been a challenge for some people, but she's returned everything promptly and has been supportive and send a nice little cookie bouquet upon closing."
"The Kinnear Team was referred to me and I have to say that my experience particularly with Jen and Julie and their whole team, as a matter of fact, has been fantastic!"
"We're really pleased and we would suggest that people call Julie Kinnear Team whenever they want to buy or sell a house. They're absolutely amazing!"
"I contacted the JKT a couple of weeks ago and I looked at a couple of new condos and within a day I ended up purchasing one and the next week mine was for sale and a couple of days later sold! It was just amazing!"
"We look forward to the challenge of moving and you know, living here!"
"We got so much support from the JKT, we loved working with Jen for buying a house, because it was so awesome and she's such a good listener!"
"It was just good to be able to reflect on each home and not feel that you have to make a decision about buying something that just wasn't right."
"When we decided to sell our house, the challenge was to find the right person to represent us. And I remember seeing signs in the neighbourhood, that had this wonderful native Canadian image. It was an inukshuk. And that spoke to me and I wasn't wrong."
"Julie's been an amazing help for me buying, selling.. I'd do it all over again. She makes it work every time!"
"We are so happy to have found the JKT. We were referred to them by a friend and heard such wonderful things and can't say enough about them ourselves."
"The thing that I remember most that was the best for us was that we looked for a long time and there was no pressure!"
"Scott and Jordan bought 43 Woburn. Interesting thing about this one is that they didn't think they'll be able to afford it, so they didn't put an offer in and the next day it was still available and BANG! They bought it and it's theirs!"
"We thought it was going to be a difficult sale and Julie came in, got us calm down, and helped us with what we needed to do to make the house look good."
"We had a condo on Merton – us and two dogs. Christina is expecting, so we decided we need a little more space so we found a house we're really happy with, here on Davisville and that's our story."
"Inside of the house there is a lot of cool stuff and the house is kind of curved on the floor! It's near all my friends, it's just like if you take a car 5 minutes there, or a bike. And there's a kid I know on the street!"
"I'm really busy as a single mom, so she (Julie) really kept me motivated and organized and it was a really trying time, but it was a lot easier because Julie was there."
"The situation was really stressful and having someone to guide us was really valuable and ultimately it allowed us to get MY house – OUR house!"
"We picked Julie because we loved the vibe she put out and her approach was very similar to ours."
"We're very very happy that we hired Julie to help us sell our house, because we have two young children and wanted to have a painless experience and we did. It was fantastic!"
"I was really, really impressed with the professionalism, not only that the photographs of the house looked wonderful, but the way they treated the whole experience was really wonderful and I would highly recommend the Julie Kinnear Team."
"I've decided on a Tuesday I wanted to buy a house, I met Jen on Wednesday and then on Friday I found my dream home! It was wrapped up and signed-sealed-delivered within 24 hours. She was like my go to gal. I got chocolate chip cookies as a congratulations!"
"These guys did a great job, we had a number in our head and we actually got quite a bit more than that!"
"That's what I know the Julie Kinnear Team is really good at – finding the spirit of a home to match the client's."
"With the market the way it is in Toronto and the craziness, Julie and her team made this an absolutely easy experience."
"What's really great about Julie's team is that they stick with you through thick and thin. They really make sure that whatever they can do for you that they do and inevitably, sooner or later, they find the right buyer and the place is sold."
"Julie is the best real estate agent that I have ever dealt with. She doesn't push you, she leads. She doesn't coax you into doing something, she discusses with you and really works on getting your satisfaction. That's Julie's total motivation. Not just her prime motivation, but her total motivation!"
"We didn't think we'd find the house in this area, we didn't think that we'd find the house that we wanted with everything on our checklist for the price that we got it, which was very good, because we bought it at the right time, luckily. But we found it and it's incredible and we're going to spend the next 15-20 years here. We couldn't be happier."
"This is our second sale with the JKT. Both of our sales were profitable. It was a great experience!"
"Especially for the first time home buyers, we sort of didn't know the ins and outs of buying our first home and they were really helpful and providing us with all the info that we needed to get started."
"Holly was very helpful when we were seeing the house for the first time, there were some problems with some of the electrical and what not, so since we had no idea how to handle these things, she was very helpful in letting us know how to deal with these issues and was able to fix it for us."
"We're both very, very excited about moving in and the process was incredible for us, very, very fast, even with a few challenges along the way, but with Holly's guidance and expertise, it went really, really smoothly."
"Both Jen and Julie were totally professional and matched my expectations and everything came out beautifully at the end of the day. I can't thank them enough for their help."
"Now we live in a beautiful brownstone home and we're very excited to get in to it and thanks to Julie because she was guiding us home!"
"Julie was fabulous, she helped us get organized and we listed our condo within a few months. She was really good at guiding us, what to do, how to set up, how to make it most marketable and she talked about all the fabulous marketing tools she uses. And sold it in a day!"
"Funny thing was that we had quite the busy summer, so we actually went out once with Jennifer. We looked at four houses, this one was the second one and we fell in love!"
"Julie was a great help finding our new house! Thanks a lot Julie!"
"I take the referral part of the JKT very seriously, so before I even bought a house I brought referrals for a sale and a purchase."
"I want an investment property, I want it to be beautiful in a great location with a parking. How do you do that? You work with the JKT!"
"We wouldn't have done it in the way we wanted to do it without Julie and team's help."
"Julie Kinnear Team – top notch!"
"With JKT guidance we were able to find a home that really suited who we are and we are very very happy!"
"It was fun! The JKT was very detail oriented which was something very important to me. We just had a lot of fun!"
"I've had a fantastic experience with the JKT!"
"The Julie Kinnear Team? Absolutely fantastic! I couldn't complain one bit. Jen did a marvelous job, Julie did a fantastic job, the whole team did a wonderful job!"
"Go JKT! Julie sold my house, she did an awesome job!"
"I recently sold a house with Julie, it was a great experience, she gave us lots and lots of exposure. She really helped us from the beginning to the end. It was smooth and couldn't have been better!"
"Julie showed us lots and lots of houses before we found our house and we like what she's found!"
"Julie was fantastic, she came to us, was very professional, brought a professional team with here, and helped us very quickly sell our house at a maximum value. Her marketing was fantastic!"
"We had a great experience with Holly & Julie & the whole team and Holly found us the most beautiful house, we're loving it so much and Julie sold our house in just a week. It was amazing!"
"We had a great time at the JKT baseball game!"
"We're super happy with our new home and looking forward to sharing it with friends and family in years to come."